Effective as of: April 26, 2026
We stand behind our copers and will always do our best to take care of customers fairly and reasonably.
1. Returns & Exchanges
For items purchased online, returns and exchanges are accepted within 14 days of the delivery date.
To start a return or exchange, please contact us at info@snapngrind.com with your order number and a brief explanation of the issue or reason for return. Returns or exchanges sent without authorization may not be accepted.
Once we receive and inspect your return, please allow up to 10 business days for any approved refund to be processed.
2. Damaged or Defective Items
If your copers arrive damaged, defective, or unusable upon delivery, we will replace them at no charge.
Please contact us at info@snapngrind.com  with your order number and photos of the damaged or defective product. Once reviewed and approved, we will send a replacement free of charge.
3. Change-of-Mind Returns
If you receive your copers and decide you no longer want them, you may return them within 14 days of delivery, as long as they are unused and in returnable condition. For change-of-mind returns, the customer is responsible for return shipping costs.
Original shipping fees are non-refundable unless otherwise stated.
4. Used Products & Grind Wear
Snap N’ Grind copers are designed to be used for grinding and protecting skateboard trucks. Because of the nature of the product, we cannot accept returns or issue refunds for products that show signs of use, grinding, wear, impact marks, or installation damage.
If a returned product shows signs of use and is still functioning as intended, we will not be able to issue a refund.
5. Product Breakage & Warranty Support
Our copers are made from a durable plastic compound and are designed to withstand normal skateboarding use, including grinds. However, they may wear down over time or break under heavy impact, improper installation, extreme use, or unusual riding conditions.
If you believe your copers broke earlier than expected under normal use, please contact us with your order number, photos, and a brief description of what happened. We will review and determine if it is eligible for replacement.
6. Refunds
Approved refunds will be issued to the original payment method, minus any non-refundable shipping fees, unless otherwise stated.
If the original payment method is unavailable, store credit may be issued at our discretion.
Thank you for supporting Snap N’ Grind.
