Effective as of: 02/06/2025
1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 30 days of the delivery date. To initiate a return or exchange, please contact us at info@snapngrind.com to obtain a return authorization. Be sure to include the item’s order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization will not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.
2. RETURN SHIPPING. Return authorization for items being returned/exchanged because they are defective or damaged will be paid for by the customer.
3. ELIGIBLE ITEMS. All items of sale are eligible for return/exchange. We reserve the right to refuse any return/exchange, at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
4. CONDITION OF ITEMS. Items may be in any condition. If item breaks under normal wear and tear we will replace it at no cost. It is made from a plastic compound and meant to endure grinds, but may break under high impact situations
5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.